Purchase Policy

Service

All repair estimates are good for 30 days
ACE of Carts is NOT responsible for damage to customer property caused by theft, fire, or acts of God while on ACE premises.
Any vehicles not claimed after notification of completion may be subject to a $50 per day storage fee.
ACE of Carts is not liable for any property damage caused by a customer’s own vehicle due to improper use, storage, or pre-existing issues with the customer’s vehicle. This includes but is not limited to, any damage to surfaces caused by overfilled or leaking batteries
ACE of Carts is not liable for theft or damage of any personal effects that are not removed from a customer’s vehicle before the service appointment
Defects in workmanship are under warranty for 30 days from completion of service

Part Sales

All parts are new unless otherwise indicated
No refunds after 5 working days
No refund on electrical parts
All other parts are subject to a 20% restocking fee
All returned parts must be in the original packaging, acceptable for resale
No refunds on special orders
Please allow up to 30-days for returns on electrical components. If an electrical component is tested and deemed to be in proper operating condition, the part may be returned to the customer without a refund

Vehicle Sales

Credit cards will be accepted for deposits ONLY on all new sales, not to exceed $1,000.
Balances must be paid by cash or check upon delivery, or wire transfer prior to delivery.
In the event that customer elects to return the product within 7-days, there is a non-negotiable 20% restocking fee. No returns after 7-days
In the event of order cancellation, ACE of Carts reserves the right to keep deposits on orders not from dealer stock
In the event of order cancellation with third-party financing, the customer is still be responsible for any lending fees incurred
ACE of Carts will provide free in-home service for 90 days from delivery and within 30 miles of the closest ACE of Carts service center.
After 90 days from the delivery, the customer will be responsible for a $150 Transportation Charge (Subject to change) regardless of any express vehicle warranties set forth by the manufacturer.
For purchases from current inventory, ACE will allow up to 7-days for the customer to take possession. If the customer elects to defer delivery in excess of 7-days, the customer will be required to arrange his/her own storage.
A charge of $35.00 will be accessed for each check returned by the bank for any reason.